Report a Shipping Issue

Warranty & Quality Claims

If you encounter any issues and need to reach the client support team,
Call 800-298-0473

Format must be SO followed by digits (e.g., SO12345).

Enter a valid phone number (digits, spaces, +, (), -, . ; optional ext like x1234). 7–21 digits total.

Enter a valid email address.

A short summary of the problem is (choose all that apply):

Product Damaged

Quality issues (fit, workmanship, etc.)

Items missing from PO

Having trouble assembling items

Items incorrect (wrong finish, size)

Other

I am attaching relevant photos and documents (e.g., PO, acknowledgement, freight paperwork, etc.) for reference:

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Please add additional information to help us with your request: